Refund policy
Return Policy
Last updated: 14 July 2026
At Huski, every product is crafted with care to bring a refined fragrance experience to your home and workspace. As our fragrance oils and scent diffusers are sealed, hygiene-sensitive products, we do not accept returns once an order has been delivered unless the product is damaged, defective, incorrect, incomplete, or not as described.
No Change-of-Mind Returns
For reasons of hygiene and product integrity, Huski does not accept returns or exchanges for:
· Change of mind
· Personal fragrance preference
· Scent expectation
· Accidental orders placed by the customer
We encourage customers to review product descriptions carefully before placing an order. If you need assistance selecting a fragrance, our team will be happy to help before your purchase.
Damaged, Defective or Incorrect Orders
If your order arrives damaged, leaking, defective, incomplete, or you receive the wrong product, please contact us within 7 days of delivery.
After verification, we will provide a replacement or, where appropriate, a full refund.
To help us process your request quickly, please:
· Email huskifragrance@gmail.com or call +91 99792 99392 within 7 days of delivery.
· Share clear photographs or a video showing the product and its outer packaging.
· Keep the product and original packaging until your claim has been resolved.
This policy does not affect your statutory rights. In accordance with the Consumer Protection Act, 2019 and the Consumer Protection (E-Commerce) Rules, 2020, products that are defective, damaged during transit, incorrectly supplied, incomplete, or materially different from their description are eligible for replacement or refund.
Lunuva Fragrance Private Limited
https://huski.in
Refund Policy
Last updated: 14 July 2026
Our goal is to resolve every issue fairly and efficiently.
Because Huski products are sealed and hygiene-sensitive, refunds are not available for change-of-mind purchases or fragrance preference after delivery.
When Refunds Are Not Available
Refunds are not provided for:
· Change of mind
· Personal fragrance preference
· Scent expectation
· Products delivered exactly as ordered and described
When We Will Issue a Replacement or Refund
If your order is:
· Damaged during transit
· Defective
· Incorrect
· Incomplete
· Materially different from its description
please contact us within 7 days of delivery.
Where possible, we will first offer a replacement. If a replacement is unavailable or not appropriate, a refund will be issued to your original payment method in accordance with applicable banking timelines.
For assistance, contact:
Email: huskifragrance@gmail.com
Phone: +91 99792 99392
Nothing in this policy limits your rights under the Consumer Protection Act, 2019 or the Consumer Protection (E-Commerce) Rules, 2020.
Lunuva Fragrance Private Limited
https://huski.in